To Our Dearest Customer,

At ColourFull Nutrition, your privacy and trust are of the utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard the personal information you share with us. Our goal is to provide you with a safe, respectful, and supportive experience throughout your wellness journey.

1. Introduction
This Privacy Policy outlines how ColourFull Nutrition ("we, " "our," or "us") collects, uses, and protects the personal information of our clients and website visitors. We are committed to ensuring your information is handled with the care it deserves as you navigate your path toward better health and wellness.

2. Information We Collect
To support your wellness goals, we may collect the following types of information:
  • Personal Identification Information: Your name, email address, phone number, and other contact details.
  • Health and Lifestyle Information: Details about your health, nutrition habits, and lifestyle necessary for us to provide personalized nutrition counselling services.
  • Payment Information: For processing transactions securely.
Your personal information is a crucial part of helping us understand and support your unique needs. We treat this information with the same level of confidentiality and respect we apply to our coaching.

3. How We Use Your Information
The information we collect is used solely to provide you with the best possible experience at ColourFull Nutrition. We use your information to:
  • Provide and Manage Services: Offer tailored nutritional counselling and wellness coaching based on your individual needs.
  • Communication: Keep in touch about appointments, services, and updates.
  • Processing Payments and Refunds: Handle transactions securely and efficiently.
  • Improving Services: Continuously enhance our services to better meet your needs.
We are here to walk beside you on your wellness journey, and your privacy is essential in maintaining the trust we value in this relationship.

4. Data Protection
Your privacy and the security of your personal information are incredibly important to us. We take active steps to implement appropriate security measures to safeguard your information from unauthorized access, disclosure, or alteration. Rest assured, your information is protected just as we protect your trust in us.

5. Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may only share your information:
  • When necessary to provide our services (such as sharing payment details with secure processing partners).
  • When required by law or to protect your safety.
Your personal information remains between you and ColourFull Nutrition unless you tell us otherwise.

6. Your Rights
We believe in empowering you, not just in your health, but also in how your personal information is handled. You have the right to:
  • Access your personal information and request a copy.
  • Correct any inaccuracies in your information.
  • Request Deletion of your personal information (subject to legal restrictions).
  • Withdraw Consent for the processing of your information at any time.
At ColourFull Nutrition, we want you to feel as supported in your privacy choices as you do in your wellness journey.

7. Cookies and Tracking
To create a seamless and personalized experience, our website may use cookies to enhance usability. While you can choose to disable cookies through your browser settings, this may affect how some aspects of our website function.
We use these tools only to improve your experience, not to track you beyond what is necessary for your personalized service.

8. Changes to This Policy
As we continue to grow and evolve, we may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

9. Contact Us
We are here for you—whether it’s a question about nutrition or your privacy. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please feel free to reach out:

ColourFull Nutrition
Vancouver, Canada
Email: wecare@colourfullnutrition.com
Phone: 604-644-8421

Effective Date: September 18, 2024

Privacy & Confidentiality Agreement